Privacy Policy

1. Company Details

• Company Name: K.P.S
• Website: www.kpsgroups.net
• Address:No.14, 6th Floor, A.K. Nayak Bhavan,
  Jahangir Street, Second Line Beach,
  Parrys, Chennai, Tamil Nadu – 600 001, India.

2. How We Use the Data

• Facilitate import/export orders, documentation, customs clearance, warehousing, shipping, and last-mile delivery.
• Maintain legal compliance with customs and trade regulations (e.g., FTWZ and bonded warehousing).
• Communicate with clients (order updates, support).
• Optimize our operations and user experience.
• Send marketing information, only if consent is provided.

3. Data Storage & Security

• Data is stored on encrypted servers hosted in India.
• Access is restricted to authorized personnel only.
• Security protocols align with ISO/IEC 27001 standards.
• Regular audits and backups ensure data integrity.

4. Data Sharing

• Shared With: Freight partners, airlines, shipping lines, customs authorities, bonded warehouse operators.
• Purpose: Shipment handling, regulatory compliance, billing fulfillment.
• Safeguards: Protected by non-disclosure and data protection agreements.

5. Cookies & Tracking

• Cookies are used to enhance site functionality and analytics.
• Users may manage or disable cookies via their browser settings.

6. Your Rights

• Access, correct, delete, or restrict your personal data.
• Withdraw consent for marketing communications at any time.
• Raise data concerns with India’s Data Protection Authority.
• Contact us at [email protected] to exercise your rights.

7. Retention Policy

• Data is retained as required by Indian customs and tax laws (typically up to 5 to 7 years for shipping and financial records).
• Non-essential inquiry data is purged after 12 months of inactivity.

8. Policy Updates

We reserve the right to update this policy periodically to reflect statutory amendments or organizational process shifts. Any changes will be announced on this page with an updated effective date.